Help

Have questions about a job in house? Want to learn about our workflow? Start here!

1 / 6Sales

This is where your job starts! We get to know you, your business, and your needs. From here, we can help answer your questions about publication printing, and keep you up-to-date on all the great services we offer. Contact your sales rep for pricing or for help with any print questions you have!

2 / 6Job Creation

Once we've quoted your project, it becomes an actual job. This is where we connect you with a Customer Service Representative (CSR) to guide you and your project through the whole process, from pre-press to shipping. We will also establish a project on InSite, so you can upload your files for preflight. Contact your CSR or Sales Rep with any questions involving job creation.

3 / 6Pre-Press

This is where we start turning your design files into print. We use InSite to streamline the verification process, and every print file gets the final approval on our end from a real person. Here we will flag any potential issues, so there won't be any surprises during print. We want to make sure everything looks great when it goes to plate!

Pre-Press includes:

  • InSite Upload
  • File Verification
  • Imposition
  • Plate Creation

4 / 6Production

Those plates go to press, and your print project gets underway. Every single step of the production process is supervised by one of our skilled team members to ensure you get the best possible product.

Production includes:

  • Cover Printing
  • Inside Content Printing
  • Folding
  • Collation

5 / 6Finishing

All of the printed material gets assembled into its final form. From binding to inserting to bagging and bundling, our team ensures quality every step of the way.

Finishing includes:

  • Binding
  • Inserting
  • Banding & Wrapping

6 / 6Mail & Ship

Whether we're shipping in bulk to you, or mailing individual pieces directly to your customers, we'll make sure mailing goes smoothly.

Sales

Customer Service

Quick Links

Get A Quote

Get pricing for your project

InSite

Instructions for accessing, uploading files to, and requesting page rewinds on InSite

Tech Notes

Tips & tricks for making the print process easier